Returns and Refunds Policy
Definitions and legal references
This Website (or this Application)The property that enables the provision of the Service.Owner (or We or Us) Tvmotionpro (Tvmotionpro LTD) – The natural person(s) or legal entity that provides this Website and/or the Service to Users.Product (or Service)Product (or Service) refers to the items provided by this Website as described on this Website.User (or You)The natural person or legal entity that uses this Website.
Thanks for purchasing our products ( or subscribing to our services) at https://tvmotionpro.com operated by Tvmotionpro (Tvmotionpro LTD).
As per our policy, digital products that are downloadable, licensed, or accessed on a subscription basis can’t be returned.
You are eligible for a full refund within 14 days of your purchase. After the 14 day period you will no longer be eligible and won’t be able to receive a refund.
We encourage our customers to try the product (or service) in the first 14 days after their purchase to ensure it fits your needs.
To obtain a refund, the customer has to provide their order and online access code information to Customer service.
In order to be eligible for a refund
- the product must have the receipt or proof of purchase
If you would like to request a refund, please feel free to contact us by
- Email : contact@tvmotionpro.com
Sale:
You can get a refund for items on sale, provided they are in good condition with tags intact.
Late or missing refunds:
If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Contact our customer services department to get a free shipping label.
- Email : contact@tvmotionpro.com